Guide for Transit at Doha Airport in 2024: Necessary Protocols and Processes

In this detailed guide, our aim is to offer clear insights into the transit prerequisites and processes at Doha Airport, more commonly referred to as Hamad International Airport (HIA). We will walk you through the essential steps to take while in transit, highlighting the available amenities for travelers. Furthermore, we will tackle common inquiries regarding transferring through Hamad International Airport to ensure a smooth and well-informed travel journey.

Within this article, you will discover essential details concerning transit prerequisites, encompassing visa guidelines depending on your nationality and final destination, passport control formalities, and security screening procedures. Additionally, we will illuminate the services provided to passengers during their transit, including lounges, duty-free shopping opportunities, dining venues, as well as health, wellness, and entertainment facilities.

Hamad International Airport
Doha Airport Transit Visa Requirements
Transfer Procedure at Doha Airport
Step-by-step guide for transferring at Doha Airport:
Transit Time at Doha Airport
Transfer Desk at Doha Airport
Facilities for Relaxation at Doha Airport
Dining Options at Doha Airport
Doha Airport Shopping Options
Sleeping Facilities at Doha Airport
Hotels at Doha Airport
Doha Airport Complimentary WiFi
Additional Facilities at Doha Airport
Transit Tours at Doha Airport
Qatar Airways Stopover Program: Explore Qatar during Your Layover
FAQs On Doha Airport Transfer

Hamad International Airport

Hamad International Airport (DOH) is the primary international airport in the State of Qatar, boasting an impressive annual capacity of 35 million passengers. The airport has earned a prestigious 5-Star Airport certification from Skytrax, recognizing its exceptional standards in facilities, comfort, cleanliness, shopping options, dining establishments, staff service, and security and immigration measures.

Renowned for its excellence, Hamad International Airport continues to draw a substantial number of travelers. In the first quarter of 2022, the airport welcomed around 7.14 million passengers, solidifying its status as a key international hub.

Arriving at or departing from this exceptional airport guarantees a world-class experience, featuring modern amenities, top-notch services, and a dedication to providing an outstanding travel environment for all passengers.

In recent years, Hamad International Airport (HIA) has garnered significant acclaim in the aviation industry. It has been honored as the World’s Best Airport at the esteemed Skytrax World Airport Awards for two consecutive years. This accolade underscores HIA’s global leadership in airport excellence.

As the first Middle Eastern airport to receive the prestigious title of Skytrax’s World Best Airport, HIA is recognized for its commitment to delivering an exceptional travel experience, characterized by outstanding facilities, passenger services, and operational excellence.

Additionally, HIA is the home base of Qatar Airways, an acclaimed 5-Star Airline that has been voted the World’s Best Airline by Skytrax six times. With a broad network spanning over 140 destinations worldwide, Qatar Airways serves as a crucial link for travelers from various parts of the world. The airline’s dedication to quality service and customer satisfaction resonates with numerous transit passengers who opt to travel through HIA.

Together, HIA and Qatar Airways have established a legacy of excellence in the aviation sector, positioning them as preferred choices for travelers seeking a smooth and enjoyable journey.

Doha Airport Transit Visa Requirements

If you are simply transiting through Doha Airport and have no plans to exit the airport during your layover, you do not require a transit visa. You can remain within the airport’s transit area without undergoing the immigration process. However, if you intend to leave the airport and explore Qatar during your layover, you will need to secure a tourist visa or a visa on arrival, depending on your nationality. It is crucial to review the visa prerequisites and regulations specific to your country of citizenship before your travels to ensure a seamless transit experience.

In the past, passengers of Qatar Airways had the privilege of applying for a complimentary 96-hour transit visa, allowing them to discover the city during their layovers. Nonetheless, it is important to acknowledge that this service is presently on hold.

Alternatively, travelers eligible from over 90 countries can still take advantage of Qatar’s convenient visa-on-arrival service. This provision enables them to acquire a visa upon arrival at Hamad International Airport, affording them the chance to explore the city and immerse themselves in Qatar’s vibrant culture and attractions during their transit.

While the precise eligibility criteria and conditions may differ based on the traveler’s nationality, the visa-on-arrival service presents a practical and accessible option for those keen on maximizing their time in Qatar. It is recommended to verify the most recent information and directives concerning visa requirements before commencing your journey to ensure a smooth and trouble-free transit experience.

Transfer Procedure at Doha Airport

The layout at Doha Airport, or Hamad International Airport (HIA), is designed to facilitate a seamless and efficient transfer process for passengers. Operating within a single passenger terminal, the entire journey from arrival to transfer and departure can be completed within the same terminal structure, eliminating the need for terminal changes and streamlining the transfer experience.

Comprising three levels and five concourses (A, B, C, D, and E), the terminal at HIA is well-organized to cater to passenger needs. Each concourse features multiple passenger gates linked to jet bridges, ensuring smooth boarding and disembarkation processes for travelers. The airport layout map provided below offers a general overview of the terminal and concourse layout, serving as a useful reference during your navigation through the airport.

While the map serves as a helpful guide, it is advisable to adhere to directional signage and avail yourself of assistance from airport personnel for any specific inquiries or directions you may require during your transfer at Doha Airport.

Step-by-step guide for transferring at Doha Airport:

Here are the step-by-step instructions for transferring at Doha Airport (Hamad International Airport):

Exit the aircraft: Disembark from the aircraft using jet bridges or guided buses during peak hours.
Proceed to Transfer Halls: Follow the “Transfer” signs upon exiting the aircraft to reach the Transfer Halls on the concourses. Look for signs in both English and Arabic.
Collect Boarding Pass if required: Most airlines issue both boarding passes at the initial check-in point. If you need a new boarding pass for your connecting flight, head to the transfer desk for assistance.
Go through security screening: Before entering the Departures Hall, you will need to pass through security screening. Your hand baggage will be screened, and you will pass through metal detectors.
Check the gate number for your next flight: Look at the electronic screens in the Transfer and Departures Halls to find your next flight number and corresponding gate number.
Proceed to your gate: Once you have your gate information, proceed to the gate. Some concourses may require the use of the shuttle train service, and there are moving walkways throughout the airport. If you require assistance, visit the information desk or refer to the airport maps.

During the process, pay attention to announcements and follow the guidance of airport staff. Regularly check your gate information as it may change. Utilize the airport’s amenities like restrooms and dining options while waiting for your next flight.

Transit Time at Doha Airport

Factors to Consider for Smooth Transit at Doha Airport

To ensure a seamless transit experience at Doha Airport, take into account the following factors:

Boarding Pass: If your next flight’s boarding pass is issued at your origin, proceed directly to security and your gate. Otherwise, collect it from the transfer desk.
Distance Between Gates: The walking distance between gates can vary, up to 15 minutes. Plan for ample time to reach your gate.
Flight Arrival: Delays in your first flight can affect your connection. Even minor delays can disrupt plans, so factor in potential delays.
Disembarkation Time: Exiting the aircraft can take 10-20 minutes or longer with bus transfers.
Gate Closing Time: Gates close 20 minutes before departure. Ensure you reach your gate on time.
Seasonal Rush: Expect increased crowds during peak seasons or events, possibly causing delays at security.

Transit Time Recommendation

Safe Margin: Allow at least three hours for transit. Shorter times like 1.5 to 2 hours are riskier, while under 1.5 hours is not advised.
Walking Times: Use the estimated walking times from Transfer Halls to gates to plan your transit effectively.

Missed Connection

If you miss your connecting flight:

Contact transfer desks for re-booking and guidance.
Staff will assist with arranging a later flight and necessary support.

By considering these factors and recommendations, you can enhance your transit experience at Doha Airport.

Transfer Desk at Doha Airport

At Doha Airport, transfer desks serve as invaluable resources for passengers requiring assistance with their onward flights or queries concerning their travel arrangements. Whether you need help with boarding passes, flight rescheduling, or have general inquiries, the dedicated staff at the transfer desks are readily available to offer their support.

If you have a layover in Doha and are interested in exploring the city during your stopover, the transfer desks can provide you with guidance and information to help make the most of your time. However, it is essential to verify the visa and immigration prerequisites in advance to ensure a hassle-free experience and prevent any potential issues or delays.

The personnel at the transfer desks are well-informed and equipped to furnish you with the essential details and assistance needed to ensure your transit or stopover at Doha Airport is as smooth and pleasant as possible. Feel free to approach them with any queries or requirements you may have during your time at the airport.

Facilities for Relaxation at Doha Airport

At Hamad International Airport, passengers have the opportunity to enjoy a variety of exceptional relaxation facilities designed to enhance their transit experience.

The airport features a selection of renowned travelers’ lounges that offer a wide range of amenities aimed at maximizing passenger comfort. These lounges provide complimentary food options, access to shower facilities for a quick refresh, well-equipped business rooms for those needing to attend to work matters, and convenient luggage lockers for secure storage of belongings. Depending on your ticket class or membership status in a privilege club, you may qualify for complimentary lounge access, or you can opt to pay for access to these premium facilities.

For travelers seeking a serene and peaceful environment, quiet rooms are available. These spaces are equipped with comfortable recliners and soft lighting, creating a tranquil atmosphere where you can relax and unwind in privacy.

Whether you are looking to indulge in the luxurious amenities of the lounges or seek refuge in the quiet rooms, Hamad International Airport ensures that passengers have access to top-notch facilities that cater to their relaxation and rejuvenation needs during their transit experience.

Dining Options at Doha Airport

Doha Airport offers a diverse and extensive array of dining options to cater to the varied tastes of international travelers. Whether you’re seeking a quick snack or a relaxed dining experience, the airport provides a wide selection of establishments to satisfy your culinary desires. Here are some of the dining venues available at the airport:

Azka Restaurant
Burger King
Brioche Doree
Camden Food Co
Coffeeshop Company
Costa Coffee
Del Monte F&B
Emporio Armani Caffe
Evergreen Organics
Great Eastern Market
Harrods Tea Room
Harvest Market Restaurant
Illy
Jamocha Cafe
L’ETO
Le Grand Comptoir
Negroni
Red Restaurant
Red Mango Yogurt & Smoothies
Spizzico
Starbucks
The Burger Federation
Yumcha

From well-known international fast-food chains to local and specialty eateries, Doha Airport offers a diverse culinary experience catering to a range of preferences. Whether you’re in the mood for a steaming cup of coffee, a refreshing smoothie, a satisfying meal, or a delightful dessert, you’ll discover a plethora of options available throughout the airport’s duty-free area and food court.

Doha Airport Shopping Options

Doha Airport provides an exceptional shopping experience at the renowned Qatar Duty Free (QDF), which stands as one of the world’s largest shopping destinations. Covering a vast area of 40,000 square meters dedicated to retail, dining, and beverages, QDF houses approximately 100 outlets, including retail stores and restaurants, catering to a diverse range of tastes and preferences.

Within QDF, you will discover an extensive array of products from top luxury brands such as Tiffany & Co., Gucci, Bulgari, Hermès, Hugo Boss, Moncler, Rolex, and Harrods. Whether you are seeking designer fashion, exquisite jewelry, premium cosmetics, high-end electronics, or gourmet foods, QDF offers a wide selection to satisfy every shopper’s desires.

Moreover, for travelers with limited time, express stores are available, ensuring you can efficiently find the products you need without compromising on quality or variety. Whether you are on the hunt for a special gift, treating yourself to some retail therapy, or exploring the latest trends, the shopping facilities at Doha Airport are certain to surpass your expectations and provide a delightful shopping experience.

Sleeping Facilities at Doha Airport

The Sleep ‘n fly Sleep Lounge at Doha Airport offers a convenient and comfortable resting place for travelers looking to recharge during their time at the airport. Strategically situated within the primary duty-free area of the airport’s transit terminal, Sleep ‘n fly provides a variety of sleep pods and cabins designed to meet diverse needs.

The sleep units at Sleep ‘n fly are soundproof and air-conditioned, providing a peaceful and comfortable space where you can unwind and revitalize before your next flight. These accommodations are available for hourly rates, allowing you to tailor your stay to suit your specific requirements.

At Sleep ‘n fly, you can choose from different sleeping options, including:

FlexiSuite Sleep Pods for individual travelers
YAWN Double Cabins for up to two individuals
YAWN Double Cabins with a kid’s pull-out bed for two adults and one child
YAWN Bunk Cabins for up to two persons

Whether you’re seeking a quick nap or a more extended rest period, Sleep ‘n fly Sleep Lounge offers a range of options to ensure a peaceful and refreshing experience during your time at Doha Airport.

The rates at Sleep ‘n fly are affordable, with an average two-hour rate of USD 48 for one person and USD 77 for two persons. To make a reservation, you can visit their website at www.sleep-n-fly.com. If you need any assistance or have inquiries, you can reach them at +974 4467 8993 or email reservations.doh@sleep-n-fly.com.

Sleep ‘n fly Sleep Lounge provides a convenient and comfortable option for travelers at Doha Airport to rest and recharge, ensuring a more enjoyable and rejuvenating travel experience.

Hotels at Doha Airport

For transit passengers seeking accommodation at Doha’s Hamad International Airport (HIA), there are two hotels available:

Oryx Airport Hotel: Located conveniently inside the passenger terminal of Hamad International Airport, Oryx Airport Hotel offers a comfortable and relaxing stay for guests during their transit. The hotel provides hourly rates, ensuring flexibility for travelers. Guests can enjoy fitness facilities and spa services for their convenience and well-being.

Superior Rooms at Oryx Airport Hotel start at QR 1,290 (USD 350) per day. For more information on hourly rates, you can contact the reservations team via email at reservation@oryxairporthotel.com or by calling +974-40108100. To read reviews and make bookings, you can visit TripAdvisor.

Oryx Garden Hotel: Newly inaugurated, the Oryx Garden Hotel is situated in the North Plaza of HIA. It offers a total of 100 rooms, including king beds, twin beds, and suites. All rooms are conveniently located within the terminal, near the boarding gates. Bookings can be made for a maximum duration of 24 hours, providing a comfortable stay for transit passengers.

The Oryx Garden Hotel is surrounded by various retail and culinary options, ensuring easy access to amenities. Additionally, complimentary new-generation wireless internet is available throughout the hotel premises.

Whether you choose the Oryx Airport Hotel or the Oryx Garden Hotel, both provide convenient and comfortable accommodation options for transit passengers at Doha Airport, allowing you to relax and rejuvenate during your layover.

Doha Airport Complimentary WiFi

At Hamad International Airport (HIA), passengers can enjoy complimentary wireless internet WiFi access throughout all passenger terminals. To connect to the free WiFi, simply look for “HIAQatar Complimentary WiFi” and follow the on-screen instructions to sign up and access the service.

In addition to WiFi, HIA offers internet kiosks and desks with screens and keyboards for passengers to browse the web free of charge. These kiosks are conveniently placed throughout the passenger terminal, including near the boarding gates, for easy access.

For international calling needs, travelers can purchase prepaid calling cards from Qatar Duty Free. These calling cards enable you to make calls to destinations worldwide. Telephone booths are also available at various locations within the passenger terminal, including near the boarding gates, providing added convenience for making calls when needed.

Additional Facilities at Doha Airport

The passenger terminal at Hamad International Airport (HIA) offers a range of additional facilities to enhance passengers’ travel experience. These include:

Smoking rooms: Designated smoking rooms are available within the terminal for passengers who wish to smoke.
Prayer rooms: There are prayer rooms where passengers can perform their religious obligations.
Phone/laptop charging stations: Charging stations are conveniently located throughout the terminal for passengers to recharge their electronic devices.
Foreign exchange stores and ATMs: Six foreign exchange stores are situated within the terminal, offering currency conversion services for over 40 different currencies. Multiple ATMs are also available for convenient cash withdrawal.
Play areas and activity nodes for children: Dedicated play areas and activity nodes are provided to keep children entertained during their time at the airport.
Complimentary baby strollers and parents’ rooms: HIA offers complimentary baby strollers for families traveling with infants or young children. Parents’ rooms are also available, providing a comfortable and private space for parents to tend to their children’s needs.

These facilities are designed to cater to the diverse needs of passengers and ensure a comfortable and enjoyable experience at the airport.

Transit Tours at Doha Airport

If you have a transit period of more than 8 hours at Doha Airport, you have the opportunity to take a city tour or adventure tour offered by Discover Qatar. There are three types of tours available with different themes, durations, and prices. Here are the details:

Discover Doha – City Tour:
- Tour Duration: 3 hours
- Price: QR 95
- Timings: Tours are available at 08:00, 13:00, 18:00, and 21:30
Discover the Dunes and Inland Sea:
- Tour Duration: 4 hours
- Price: QR 367
- Timings: Tours are available at 07:00 and 14:00
Discover the Dunes and Inland Sea (Private – 5 persons):
- Tour Duration: 4 hours
- Price: QR 734
- Timings: Private tours are available at 06:00 and 14:00

For more information and to make a booking, you can visit the Discover Qatar Transit Tours website. They will provide you with detailed information about the tours and assist you in booking the tour of your choice. It’s a great opportunity to explore Doha and its surroundings during your transit period.

Qatar Airways Stopover Program: Explore Qatar during Your Layover

Qatar Airways offers a Stopover Program that allows you to explore Qatar by booking a stopover holiday. The packages start from $14 and include accommodation at luxurious 4-star and 5-star hotels. It’s a great opportunity to enhance your travel experience and discover the attractions and culture of Qatar. For more details and to book your stopover package, you can visit the Qatar Airways Stop Over Package website.https://www.qatarairways.com/en/offers/qatar-stopover.html

FAQs On Doha Airport Transfer

Here are some frequently asked questions (FAQs) about transit at Doha Airport:

Do I need a transit visa to pass through Doha Airport?

Transit passengers who do not plan on leaving the airport terminal do not require a transit visa. However, if you plan to exit the airport during your transit, you may need to check the visa requirements for your nationality.

How do I transfer between flights at Doha Airport?

Upon exiting your aircraft, follow the “Transfer” signs to the Transfer Halls on the concourses. If you already have your boarding pass for the next flight, you can proceed to the Departures Hall after passing through security screening. If you need to collect a new boarding pass, visit the transfer desk for assistance.

How much time should I allow for transit at Doha Airport?

It is recommended to allow at least three hours for transit at Doha Airport to account for factors such as boarding pass collection, walking distances between gates, flight arrival delays, security screening, and gate closing times. Shorter transit durations can be risky.

Are there lounges available for transit passengers?

Yes, Doha Airport has several world-class travelers’ lounges. Depending on your ticket or privilege club membership, you may be entitled to complimentary lounge access, or you can pay to access the lounge.

Can I store my luggage at Doha Airport during transit?

Currently, the storage lockers at Hamad International Airport are not in operation. However, Tawfeeq Travel offers luggage storage at their Travel Hub inside the airport Metro station.

Is there free Wi-Fi available at Doha Airport?

Yes, complimentary Wi-Fi access is provided throughout the passenger terminals. You can connect to the “HIAQatar Complimentary WiFi” network.

Are there facilities for relaxation and sleep during transit?

Doha Airport offers sleep pods and cabins at the Sleep ‘n fly Sleep Lounge, where you can relax and rest before or between flights. There are also hotels, such as Oryx Airport Hotel and Oryx Garden Hotel, located within the airport premises for longer layovers.

Can I take a city tour during my transit at Doha Airport?

If your transit is more than 8 hours, you can join a city or adventure tour offered by Discover Qatar. They provide various tour options to explore Doha and its surroundings.

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