How to renew your Hamad Health Card in Qatar?

In Qatar, both citizens and residents can access government clinics and hospitals to receive healthcare services at a significantly subsidized rate. These subsidized services are made available through the government-issued Health Card, which is commonly known as the Hamad Card. The Hamad Card is named after the Hamad Medical Corporation (HMC) and provides a gateway to accessing affordable healthcare services in the country.

With a Hamad Health Card, individuals can access subsidized consultations and prescriptions from government clinics and hospitals. Although non-emergency treatments or consultations may require additional fees, they will be subsidized for individuals with valid health cards. Additionally, holders of the health card can avail themselves of subsidized prescription drugs at government-run pharmacies.

Applying for a Health Card is encouraged for individuals with private medical insurance in case they need to access government facilities.

Below is a detailed guide to obtaining a Hamad Health Card in Qatar, presented in a step-by-step format.

” The Health Card in Qatar is unique among other government-issued cards as it does not display an expiry date on the physical card. Instead, the expiry date is updated in the online system. This means that even after you renew your card, you will not be issued a new physical card, and you can continue to use the same Health Card.”

Here’s how you can check the expiry status of your Health Card before renewing it:

How can you check the validity of your Health Card online?

Step 1: Visit the Health Card E-Service page on the Qatar Government Portal (Hukoomi). You can access the page using this link:

Step 2: Enter your QID number, select “Check Expiry” and click on “Next”.

Step 3: The expiry status of the card will be displayed If the card is still valid, the status will be shown as follows:

In case the card has expired, you can see the status displayed as follows:

To proceed with the renewal, simply click on the “Renew Health Card” link.

The Cost of Renewing a Qatar Health Card

The renewal cost for Qatar Health Cards is as follows:

QR 100 per year for expatriate residents (adults or children)
QR 50 per year for Qatari citizens (adults or children) and GCC nationals (adults or children)
QR 50 per year for domestic staff.

Offline Instructions

● Visit any HMC office or a health centre affiliated to the Primary Health Care Corporation (PHCC).

Submit the following documents:

1. Qatari Adults: Copy of valid QID or passport, and visa size photo (4cmx3cm)

2. Qatari Children: QID number and health card

3. GCC National Adult: Copy of QID with Qatar personal identity number and old health card

4. GCC National Child: Copy of QID with Qatar personal identity number and old health card

5. Adult Residents: QID with a valid residence permit and health card

6. Children’s Residents: QID with a valid residence permit, old health card and original QID of sponsor

7. Domestic Staff: QID with a valid residence permit, health card and original QID of sponsor.

8. Pay proper fees.

How to Renew your Hamad Health Card Online ?

Step 1: Access the Health Card E-Service page on the Qatar Government Portal (Hukoomi). You can find the link to the Health Card E-Services page on the portal.

Step 2: Enter your QID number, select the option “Renew (Update Expiry Date)”, and click on “Next”.

Step 3: Complete the Application Form

Choose the desired number of years for renewal and provide your telephone number. If you want to receive the payment receipt by email, provide your email address. If you want to receive SMS notifications, provide your mobile number. Click “Next” to proceed.

Step 4: Review and Confirm Details Carefully review the details you entered in the application form. If everything is accurate, click on “Next”. If you need to make any changes, click on “Previous” to go back to the previous page.

Step 5: Make the payment

On the next screen, enter your credit card details and proceed to make the payment.

Step 6: You will see a confirmation screen displaying the details of your Health Card renewal. You can choose to print the receipt or simply click on “Finish”.

Once you complete the online renewal process and make the payment, your Qatar Health Card will be renewed instantly. If you have provided your email address and mobile number, you will receive a confirmation via SMS and email. You can also verify the new expiry date of your card through the same process as mentioned earlier, if required.

After renewing your Health Card, there will be no new card issued to you. Instead, you can continue using the same card, as the expiry date will be updated in the system. The renewal process is immediate and can be done at any time, even on holidays.

How to reprint a lost or damaged Health Card:

Step 1: Go to the Health Card E-Services page on the Qatar Government Portal (Hukoomi).

Step 2: Select the “Reprint” option and enter your QID number.

Step 3: Follow the prompts to provide any additional information required and pay the reprint fee.

Step 4: Once the payment is processed, you can print your new Health Card from the website.

Note: If you have lost your Health Card and need a replacement, you should report the loss to the authorities first before applying for a reprint.

Extra Information

● Health cards can be renewed online 24/7 or by visiting the clerk counter of a HMC office or the PHCC centre nearest to where you live during the morning working hours.

● To know the directions of the different PHCC centres, click here.

Contact Details

● Hamad Medical Corporation

● Nasmaak Customer Service: 16060 or +974 4439 5777, in case you’re calling from overseas

● Email: nesmaak@hamad.qa

● Website: www.hamad.qa

FAQ on Qatar Health Card Renewal

Q: How often should I renew my Qatar Health Card?

A: The Qatar Health Card needs to be renewed once a year.

Q: Can I renew my Qatar Health Card online?

A: Yes, you can renew your Qatar Health Card online through the Health Card E-Services page on the Qatar Govt Portal (Hukoomi).

Q: How much does it cost to renew a Qatar Health Card?

A: The cost of renewing a Qatar Health Card depends on your residency status. For expatriate residents (adults or children), the cost is QR 100 per year. For Qatari citizens (adults or children), GCC nationals (adults or children), and domestic staff, the cost is QR 50 per year.

Q: Will I be issued a new Health Card after renewing it?

A: No, you will not be issued a new Health Card after renewing it. You can continue to use the same card as the expiry date will be updated in the system.