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Everything Thing You Need To Know About Hayya Card in Qatar

Hayya Card in Qatar

If you are planning to buy tickets for the FIFA World Cup Qatar 2022, you must know that a Hayya Card or Fan Id is a mandatory requirement. You will need to apply for Hayya Card as it will allow to attend matches for both local and international persons.

Not only this, if you are an international visitor (for any purpose), this card will also work as an entry permit to Qatar. In other words, Hayya Card will be the only means to enter Qatar during the timelines of 1 November 2022 to 1 January 2023. GCC nationals and residents are  also required to follow  this regulation. There are other benefits provided by Hayya Card such as free public transport on match days (only for ticket holders). Do not forget to carry your Hayya Card along with your match ticket.

Services provided by Hayya Card:

Qatar Hayya card
  • Entry to Qatar (Will works a visa for international fans)
  • Doha Metro
  • Public Buses
  • Tournament Buses
  • Trams
  • “Hayya App” to provide smart journey planning

Rejected/incorrect applications:

  • If your application has been rejected, you will be given the option to make two further applications . You will need to fill all the data and other additional information again.
  • If you have entered any incorrect data then wait for the response to your initial application before submitting another application.
  • Your application can also be amended via the Hayya portal. However, in-progress application cannot be amended.


  • There is no requirement of Hayya to buy match tickets or to book accommodation.
  • The instructions given may be modified as per the announcement by the Supreme Committee for Delivery & Legacy (the organising committee of the FIFA World Cup in Qatar).
  • The application process should be done in advance in order to avoid any inconvenience later.
  • Existed users will also have to make a new account as previous accounts will not be transferable.

Step by step guide:

Step 1: If you are using the Qatar 2022 website to apply for the Hayya Card, you will find “Apply for Hayya”. Or, you can directly apply from Hayya Qatar 2022 portal.

Step 2: Access to the application form by selecting ‘Apply For Hayya’.

Step 3: Validate your ticket by entering match ticket details. It is mandatory to have match tickets to apply for the Hayya Card. Information regarding non-ticket holders has not been released yet.

Step 4: Enter the unique order number, if you have  a ‘Match Hospitality” package from FIFA

Step 5: Fill all the application information (upload personal photo and passport, click applicant type)

Step 6: Fill Passport Number, Date of Birth and other required details.

Step 7: Fill your contact details, check your details and submit the application.

Post-application submission:

  • You will get an email regarding the application status, once the application is processed.
  • Local residents can get a reply email within an hour, while international fans will have to wait up to 5 days to get status confirmation.

How to receive the Hayya Card?

  • You can get the digital Hayya Card via the Hayya App, once it is approved.
  • Download the Hayya Card App: iOS | Android
  • Local fans have the option to collect Hayya Card physically from designated service centres. However, There is no confirmation regarding service centres yet. All Hayya cards will be digital until September 2022.

Non-negotiable conditions:

  • Do not give, sell or transfer to any person or organisation unless the Supreme Committee of Delivery and Legacy has allowed it.
  • At the time of entry to the stadium, provide cooperation with all the necessary requirements.
  • You cannot access the stadium unless all the requirements are fulfilled.

Termination or Cancellation of Hayya Card/service:

Your Hayya card or services may be terminated or suspended, if you do not follow the terms and conditions.

For Queries or concerns regarding the Hayya Card:

Email: [email protected]

Hotline: 800 2022 (Local) | +974 4412 2022 (International)

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Written by Saleh wasim

Blogger who writes topics such as Employment, News, travel, sports, events and life in Gulf.


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