List of Mobile Apps and e-Services by Qatar Ministries

The Ministry of Qatar has introduced a mobile application as part of its e-government strategy to enhance information dissemination and engagement with users. Through this initiative, the aim is to streamline transactions, offering convenience and saving time and effort for individuals.

Mobile applications serve as a user-friendly platform for citizens to access government services and information, contributing to enhanced efficiency and transparency in service delivery processes.

Ministry of Interior
MOI’s e-services include:
Ministry of Administrative Development Labor & Social Affairs
Ministry of Transport and Communications
Ministry of Commerce and Industry
Ministry of Culture and Sports
Ministry of Municipality and Environment
Ministry of Education and Higher Education
- Shared Services:
Ministry of Justice
Ministry of Finance
HUKOOMI

In addition, below are the services that are being provided by the Ministry of Qatar through their websites and mobile apps.

Ministry of Interior

The Ministry of Interior (MOI) in Qatar plays a crucial role in upholding law and order, safeguarding public safety, and ensuring national security. As a pivotal government body in Qatar, its duties encompass:

Preserving public security and law enforcement
Guaranteeing the well-being of citizens and residents
Safeguarding national security and borders
Overseeing immigration and residency matters
Issuing travel documents such as passports and visas
Managing civil defense and emergency services
Contributing to the development of the country’s infrastructure

Embracing digital transformation, the MOI has embarked on modernizing its operations and services through e-government initiatives, including the introduction of mobile applications. This strategic move aligns with efforts to digitize government services, enhancing accessibility and convenience for the populace.

Among the notable mobile applications offered by the ministry is the Ministry of Interior’s Metrash 2 app in Qatar. Tailored for Qatari nationals and residents, this app facilitates inquiries related to official documents, creation and payment of individual/company exit permits, resolution of traffic violations, and more. By providing such services, the app empowers users to conveniently access information at their fingertips.

Find the complete list of Metrash2 services here.

MOI’s e-services include:

National Address
Residency Services
Traffic Services
Recruitment and Visa Services
Qatari Citizen Services
Security Permits Services
Community Policing Services
General Services
Smart Card Services
Civil Defense Services
NOC Services
Exit Permits Services
Leave Notification Services
Cases Services

The Ministry of Administrative Development, Labor & Social Affairs (MADLSA) in Qatar plays a pivotal role in overseeing labor, social affairs, and administrative development functions. This entails managing labor relations, supervising the nation’s social welfare system, and fostering the growth of human resources.

In alignment with its e-government strategy, MADLSA has introduced a mobile application offering a spectrum of services to citizens and residents. These services encompass:

Access to information regarding labor laws and regulations
The capability to lodge complaints concerning labor-related issues
Applying for work permits and visa extensions
Access to social services and assistance programs, including financial aid for low-income families and support for individuals with disabilities
Information on job opportunities and training initiatives

By delivering these services through a mobile platform, MADLSA is simplifying access to essential information and support for citizens and residents. This initiative contributes to enhancing government transparency and operational efficiency, ultimately elevating the quality of life for individuals in Qatar.

The AMERNI app by the ministry allows users to find the information related to individual and corporate services provisioned by the Ministry of Administrative Development Labor & Social affairs.

If it is about the individual services – it is categorized as Employment, Labor and Business, Housing, and Social Services, including Nurseries.

The corporate services include – Recruitment, Notification and Complaints, and Establishment Data.

Find out MADLSA’s complete list of e-services and e-forms here.

Ministry of Transport and Communications

The Ministry of Transport and Communications includes the e-services for crafts, big vessels, land transport, including shared services and applications.

The Ministry of Transport and Communications (MOTC) in Qatar oversees the nation’s transportation infrastructure and communication networks, managing key elements like airports, seaports, highways, and the advancement of telecommunications and information technology.

In line with its e-government strategy, MOTC has introduced a mobile application offering various services to citizens and residents. These services include:

Real-time updates on traffic conditions and road closures
Information on public transportation options, such as bus and metro schedules
Online payment facilities for parking fees and fines
Details about MOTC services and projects, including infrastructure developments and smart city initiatives
Information on policies and regulations related to telecommunications and information technology

By delivering these services through a mobile application, MOTC is simplifying access to transportation and communication-related information and services for citizens and residents, enhancing convenience and efficiency in these sectors.

Ministry of Commerce and Industry

The Ministry of Commerce and Industry (MOCI) in Qatar is tasked with fostering economic growth and trade within the country. This involves overseeing trade and commerce regulations, driving investment initiatives, and nurturing the growth of small and medium-sized enterprises (SMEs).

In line with its e-government strategy, MOCI has introduced a mobile application offering an array of services to citizens and businesses. These services encompass:

Access to information on trade and commerce regulations and procedures
Business registration and license renewal capabilities
Information on investment prospects and incentives
Mechanisms for lodging complaints regarding commercial disputes
Details on SME development programs and support services

By providing these services through a mobile application, MOCI is streamlining access to essential information and assistance for citizens and businesses, facilitating their success.

The mobile app also offers users the following services:

Renewal and issuance of commercial permits and registrations
Tracking transactions
Searching for commercial activities
Reporting complaints
Completing processes necessary for accessing provision services

Additionally, app users can access reports, economic indicators, updated news, and current development statuses related to the ministry, encompassing local, regional, and international spheres.

Ministry of Culture and Sports

The Ministry of Culture and Sports (MCS) in Qatar is responsible for promoting cultural development and sporting activities in the country. This includes supporting the development of arts, heritage, and cultural events, as well as promoting physical activity and sports.

As part of its e-government strategy, MCS has launched a mobile application that provides a range of services to citizens and residents. These services include:

MCS’s e-services include the following:

Access to information about cultural events and activities, such as concerts, exhibitions, and festivals
The ability to purchase tickets for cultural events and activities online
Access to information about sports facilities and activities, such as gymnasiums, stadiums, and sports clubs
The ability to register for sports events and activities online
Access to information about the country’s cultural heritage and history

The e-services can easily be accessed from the Ministry of Culture and Sports mobile app.

Ministry of Municipality and Environment

The Ministry of Municipality and Environment (MME) in Qatar is responsible for managing the country’s urban and rural development, as well as protecting its natural resources and environment. To support its mission, MME has launched a mobile application that provides a range of services to citizens and residents.

Here are some details about the MME mobile application and its features:

The MME mobile application is available for both iOS and Android devices, and can be downloaded for free from the App Store or Google Play.
The application provides a user-friendly interface that allows users to easily access information about environmental and urban development issues in Qatar.
One of the key features of the application is its ability to allow users to report environmental violations or issues directly from their mobile devices. This can include reporting littering, illegal dumping, or other environmental concerns.
The application also provides access to information about MME services, including waste management, urban planning, and environmental protection.
Another key feature of the application is its ability to provide real-time updates on weather conditions and warnings, including alerts for severe weather events.
The application also includes a feature that allows users to search for public parks and beaches in Qatar, as well as view information about their amenities and services.

The Ministry of Municipality & Environment’s mobile app and OUN allows users to access various services of ministries which are as follows :

Maintenance request
Building Demolition request
Small additions request
Fencing request
Sewage vehicle
Workers’ housing
Rain water removal
Unclog drainage
Providing bin containers
My Address plate
Pest control
Tree pruning
Abandoned car
Follow-up my requests
Complain

The app also features Search Parks Function, that updates you on latest news, Tenders and auctions among others and MME customer service branches.

Ministry of Education and Higher Education

The ministry of education is a boon to the education community that offers the most advanced online services. These services are developed to fulfill the needs of the community by providing ease in searching for information, access, and sending education applications, including the online submissions activities.

Following are the various services :

Public education services:

Student registration
Student transfer
Textbooks fees payment
School transportation fees payment
Registration in summer and recreational centers
Registration in evening centers for adult education
Recorded lessons
Search for a public school (WHERE IS MY SCHOOL)
Exception of children of private-sector employees
Distance learning portal
Registration of Educational Support Needs (ESN) students
Research system of students and teachers

Private Education Services :

Search for a private school
Licenses of Private school / private educational institutions
licenses of private educational centers
complaints
Early registration in private schools
Submit an Enquiry

Higher Education Services:

Equivalency of University Degrees
Pre-approval for Studying abroad at own expense
Governmental scholarships
List of approved universities for scholarships abroad
letter to whom it may concern

Evaluation Services:

General Secondary School Results
Issuance of a School certificate (Secondary and below)
Equivalency of school certificates
Attestation of school certificates
A letter of “has enrolled as a newcomer” to student
Mark-sheet / Statement request
Public Services Portal

Shared Services:

Recruitment
Tenders
Verification of Certificates issued by the Ministry

Ministry of Justice

The Ministry of Justice offers two mobile apps that can be downloaded:

SAK Application
Al-mothamin Application

The SAK app, developed by the Ministry of Justice in Qatar, is a mobile application designed to provide access to services related to real estate registration and documentation. The app aims to provide a streamlined and convenient way for individuals, investors, businesses, and government bodies to access and utilize these services.

Some of the services offered through the SAK app may include the ability to search for property information, request property documents, and complete real estate transactions. The app may also provide access to other related services such as land survey requests, zoning and planning information, and building permits.

The SAK app may be available for download on mobile app stores, and users may need to create an account and verify their identity in order to use the app’s services. As with any mobile application, it’s important to only download and use official applications from trusted sources to avoid downloading potentially harmful or fraudulent applications.

On the other hand, The app may use data such as property size, location, and other relevant factors to calculate an approximate worth of the user’s real estate. This information can be useful for individuals who are interested in selling their property or for those who want to get a better understanding of the value of their real estate holdings.

It’s important to note that while the AI-mothamin app may provide an estimate of the value of the user’s real estate, it may not be a substitute for a professional appraisal or valuation.

Ministry of Finance

The Ministry of Finance may offer a range of e-services to individuals, businesses, and government agencies in order to streamline financial processes and make them more accessible to the public.

Some of the common e-services offered by the Ministry of Finance may include:

Online payment services: The ministry may offer online payment systems to allow individuals and businesses to pay taxes, fees, and other financial obligations electronically.
Budget and financial reporting: The ministry may provide access to budget and financial reporting tools to help individuals and businesses better manage their finances and make informed decisions.
Government procurement: The ministry may offer e-procurement services to streamline the process of government procurement, making it easier for businesses to bid on government contracts.
Investment services: The ministry may offer investment services to help individuals and businesses make informed decisions about investing in various financial products.
Economic data and statistics: The ministry may provide access to economic data and statistics to help businesses and individuals better understand the state of the economy and make informed financial decisions.
Taxation services: The ministry may offer e-services related to taxation, such as tax return filing and online tax payment systems.

Government procurement services allow access to government tenders in Qatar and classify companies.

On the other side, payment inquiry is for checking information related to payment status which requires QID or CRN and Payment Reference Number.

HUKOOMI

Hukoomi serves as Qatar’s official e-government gateway, offering a centralized online platform for individuals, businesses, and government entities to access a diverse array of government services and information.

This portal presents a user-friendly interface, categorizing services and information into sections such as citizenship and passports, visas and permits, employment, education and training, health, business and finance, among others. Users can conveniently browse through these categories, access services and information, and complete transactions online, eliminating the need for physical visits to government offices.

Through Hukoomi, individuals can access services like visa and residency permit applications, fee payments, license renewals, business registrations, permit acquisitions, and information about government programs and initiatives.

Available in both Arabic and English, Hukoomi is accessible from any internet-connected device, including desktop computers, tablets, and smartphones. It serves as a comprehensive resource for obtaining the necessary information and services for living, working, or visiting Qatar. The Hukoomi mobile app is downloadable on both Android and iOS platforms, providing easy access to a list of available e-services.

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