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Metrash2: Unlock 200+ Services at Your Fingertips

Metrash2 App

Metrash2 is a popular mobile application developed by the Ministry of Interior in Qatar that allows citizens and residents to access a variety of official services through their smartphones. The app is free to download and is available for both iOS and Android devices. Some of the services offered through Metrash2 include checking traffic violations, renewing residence permits, applying for visas, and accessing other government services related to traffic, visas, residency permits, and more. With its user-friendly interface and convenience, Metrash2 has become an essential tool for many people living in Qatar.

Metrash2 offers a wide range of official services, including those you’ve mentioned. In addition to the services you’ve mentioned, Metrash2 also allows users to pay fines, apply for exit permits, request police clearance certificates, and more. The app provides a convenient and secure way for users to access these services without having to visit government offices in person. The ability to access complete official details of oneself and their dependents with a single click is also a useful feature of Metrash2.

To register for Metrash2, users must have a valid Qatari ID and mobile phone number registered with the Ministry of Interior. The registration process involves downloading the app from the app store, entering the Qatari ID number and mobile number, and completing the verification process. Once registered, users can log in to the app and access a wide range of services, including renewing residence permits, applying for visas, and checking traffic violations.

In addition to the services mentioned earlier, Metrash2 also allows users to report lost or stolen documents, pay for traffic fines, request vehicle registration certificates, and more. The app also offers a feature called “My ID” which allows users to access and view their personal information and dependents’ information, including residence permit details and visa status.

As for frequently asked questions, some common ones include how to update personal information on the app, what to do if you lose your phone and can’t access the app, and how to pay traffic fines online. The Metrash2 app offers a comprehensive help section that addresses these and other questions users may have.

Thw History of MOI Qatar and the Metrash app:

The Ministry of Interior (MOI) in Qatar is responsible for maintaining internal security and providing various public services to citizens and residents. MOI was established in 1970 and has since undergone several changes to meet the evolving needs of the country.

In 2007, MOI launched the first version of the Metrash app, which was aimed at providing a more convenient way for citizens and residents to access government services. The app offered a limited set of services at the time, but it was a significant step towards digitizing government services in Qatar.

Over the years, Metrash evolved and expanded its services, becoming one of the most popular mobile apps in Qatar. In 2011, MOI launched Metrash2, which offered more than 150 government services, including renewing residence permits, applying for visas, and checking traffic violations.

Metrash2 has since become an essential tool for many people living in Qatar, providing a user-friendly interface and a convenient way to access government services on the go. The app has won several awards, including the Best Government Mobile Service award at the Qatar IT Business Awards in 2017.

The Ministry of Interior (MOI) in Qatar was established in 1970 by a decree, specifically Decree No. (5) for the year 1970, which defined the functions and responsibilities of the different ministries and government organizations in the country. Since its inception, MOI has been responsible for maintaining internal security and providing various public services to citizens and residents, including policing, traffic management, immigration, and more. MOI has undergone several changes and reforms over the years to meet the evolving needs of the country and its people.

The Ministry of Interior (MOI) in Qatar has several functions and missions, including providing peace and security, organizing police forces, protecting national security, and maintaining the safety and security of both nationals and expatriates living in Qatar. MOI is responsible for various services, including law enforcement, traffic management, immigration, emergency services, and civil defense. MOI works closely with other government agencies, both inside and outside of Qatar, to ensure the safety and security of the country and its people.

In addition to providing peace and security and organizing police forces, the Ministry of Interior (MOI) in Qatar is also responsible for preventing crime, investigating and disclosing the secrets of committed crimes, as well as managing nationality-related affairs, issuing travel documents, and organizing the entry and residence of expatriates in the country.

MOI also manages the prison system in Qatar, ensuring that prisoners are treated humanely and that their basic rights are respected. The ministry works to promote social stability and maintain public order in the country, providing various services to citizens and residents such as traffic management, emergency response, and civil defense. MOI Qatar plays a vital role in ensuring the safety and security of the country and its people.

The Ministry of Interior (MOI) in Qatar has played a significant role in maintaining security and stability in the country, particularly with the rapid development and modernization efforts under the leadership of Emir H.H. Sheikh Tamim Bin Hamad Al Thani and Father Emir H.H. Sheikh Hamad Bin Khalifa Al Thani.

As Qatar continues to undergo comprehensive renaissance and development, MOI has adapted and expanded its services to meet the changing needs of the country and its people. MOI works to promote social stability and maintain public order, providing various services to citizens and residents such as law enforcement, traffic management, immigration, emergency response, and civil defense. The ministry plays a vital role in ensuring the safety and security of the country and its people, contributing to the overall progress and development of Qatar.

Metrash was first introduced in 2006 as an electronic service exclusively for mobile users in Qatar. It allowed residents to receive SMS notifications about various matters, such as traffic violations, residency permit expiry, and driving license expiry. Metrash quickly gained popularity among mobile users in Qatar due to its convenience and accessibility.

Over the years, Metrash has evolved to become a comprehensive mobile application that provides access to over 150 government services offered by the Ministry of Interior (MOI) in Qatar. Users can use the app to renew residency permits, apply for visit visas, renew driving licenses, transfer vehicle ownership, check traffic violations, and access various other services. The app has made it easier for residents and citizens to access MOI services on-the-go and has helped to streamline the government’s service delivery.

Metrash was not very popular among residents in Qatar as the registration process was complicated and required users to access the Ministry of Interior (MOI) self-service kiosks. This made it challenging for many users to sign up for the service, and as a result, the uptake was slow.

However, in recent years, MOI has simplified the registration process, making it easier for users to sign up for Metrash using their smartphones. Today, users can complete the registration process in just a few minutes, making the service much more accessible and user-friendly. As a result, Metrash has gained significant popularity among residents and citizens in Qatar, with many users relying on the app to access MOI services on-the-go.

Step-by-Step Guide to Register for Metrash2 on Your Mobile Phone

Step 1: Install the Metrash2 App on Your Mobile Phone

To download the Metrash2 app on your mobile phone, you can visit the App Store for iPhone users or Play Store for Android users. Simply search for “Metrash2”, click “Download”, and then click “Open” to launch the app once it has finished installing.

Metrash2 app

Step 2: Choose Your Preferred Language and Login

After opening the Metrash2 app, it will automatically display in Arabic. However, you can easily switch to your preferred language by clicking on the button located in the bottom right corner of the screen. The app supports a variety of languages including Arabic, English, French, Spanish, Malayalam, and Urdu.

Once you have selected your preferred language, click on the “Login” button to proceed to the next step.

Metrash2 log in

Step 3: Enter Your Qatar ID Details

On the next screen, you will be prompted to enter your Qatar ID number. Type in your ID number and then press “Next”.

Next, enter the expiry date of your Qatar ID. This information is necessary for verification purposes. Simply enter the expiry date in the format of day, month, and year (DD/MM/YYYY). Then, click on “Next” to proceed to the next step.

Metrash2 App Sign Up

Step 3: Confirm Your Phone Number

After entering your Qatar ID number and expiry date, a pop-up message will appear asking if your phone number is registered under your Qatar ID. Select “Yes” to confirm.

This step is important for the verification process and ensuring that your phone number is linked to your Qatar ID, which is required to access the services available on Metrash2.

Step 4: Receive Activation Codes to 92992

After confirming your phone number, the Metrash2 app will generate an automated SMS message to be sent to 92992. Click on “SEND” to send the SMS message.

You will soon receive two activation codes (Part 1 and Part 2) via SMS. These codes are required to activate your Metrash2 account and access the services available on the app. Keep these codes safe and do not share them with anyone.

Step 5: Enter Activation Codes and Set PIN Code

Open the Metrash2 app again and enter your Qatar ID number and the two activation codes you received via SMS. Once entered, click on “Activate” to proceed.

You will then be prompted to set a four-digit PIN code. This PIN code will be used to log in to the app and access the services available on it. Make sure to choose a secure and memorable PIN code, and do not share it with anyone.

After setting your PIN code, click on “Next” to complete the registration process. You will then be directed to the home screen of the Metrash2 app, where you can access a wide range of services offered by the Ministry of Interior.

Metrash2 SMS

Step 6. Receive confirmation SMS and start using the app

After receiving the confirmation SMS, you can log in to the app using your PIN and start using Metrash. However, for the first time use, you need to agree to the Terms and Conditions. Simply click on “Accept” to proceed.

An Overview of the Features Available on the Metrash App

The Metrash2 app offers a range of features to the residents of Qatar, including:

Traffic Violations:

Metrash2 provides several traffic violation-related services, including:

  1. Traffic Violation Inquiry: You can check for any traffic violations registered against your vehicle by entering the vehicle’s plate number.
  2. Payment of Traffic Violations: You can pay for any traffic violations registered against your vehicle online through the app.
  3. Request for Refund of Excess Paid Fines: If you have paid more than the actual amount of the fine, you can request a refund through the app.
  4. Vehicle Impoundment Release Request: If your vehicle has been impounded due to a traffic violation, you can request its release through the app.
  5. Traffic Accident Report: You can report a traffic accident through the app and obtain a copy of the report.
  6. Traffic Accident Photo Request: You can request photos of a traffic accident that was reported through the app.

Driving License Services:

Metrash 2 offers various services related to driving licenses, which include:

  1. Renewal of Driving License: The app allows you to renew your driving license easily by submitting the required documents and paying the renewal fees online.
  2. Driving License Replacement: If you have lost or damaged your driving license, you can apply for a replacement through the app. You need to submit the necessary documents, such as a copy of your Qatar ID and a police report, and pay the replacement fees online.
  3. International Driving Permit: You can apply for an International Driving Permit (IDP) through Metrash 2. You need to have a valid Qatari driving license and submit the required documents, such as a copy of your Qatar ID and passport, and pay the IDP fees online.
  4. Update Driving License Information: If you need to update any information on your driving license, such as your name or address, you can do it through the app. You need to submit the required documents, such as a copy of your Qatar ID and the relevant supporting documents, and pay the fees online.
  5. Driving License Test Appointments: You can schedule your driving license test appointments through Metrash 2. You need to select the date and time that suits you, and pay the test fees online.
  6. Driving License Test Results: Once you have taken your driving license test, you can check your test results through the app.

Residence Services:

Metrash2 Residence Services include a range of features related to visa and residency matters in Qatar. Some of the key services available on the app are:

Visa Services: Users can check visa status, renew visas, apply for new visas, and get information on visa rules and regulations.

Exit and Re-entry Services:

The Exit and Re-entry Services available on the Metrash 2 app include:

  1. Applying for an Exit Permit: Residents can apply for an Exit Permit online through the app. This permit is required if you plan to leave Qatar for any reason and will allow you to return to the country within a specified time frame.
  2. Applying for a Re-entry Permit: If you are a resident of Qatar and have already obtained an Exit Permit, you can apply for a Re-entry Permit through the app. This permit is required to re-enter Qatar after leaving the country.
  3. Checking the Status of your Application: You can check the status of your Exit or Re-entry Permit application through the Metrash 2 app. This will help you stay updated on the progress of your application and whether any additional steps are required.
  4. Making Changes to Your Application: If you need to make any changes to your Exit or Re-entry Permit application, you can do so through the app. This includes updating your travel dates or making changes to your personal information.
  5. Paying Fees: You can pay the fees associated with your Exit or Re-entry Permit application through the app. This includes any visa fees, exit fees, or other fees associated with your travel.

Residence Permit Services:

The Residence Permit Services available on the Metrash 2 app include:

  1. Applying for a New Residence Permit: If you are a resident of Qatar and need to apply for a new residence permit, you can do so through the Metrash 2 app. This includes submitting the necessary documents and paying the required fees.
  2. Renewing Your Residence Permit: Residents can also renew their residence permits through the app. This allows you to extend your stay in Qatar and maintain your legal status as a resident.
  3. Checking the Status of Your Application: You can check the status of your Residence Permit application through the Metrash 2 app. This will help you stay updated on the progress of your application and whether any additional steps are required.
  4. Making Changes to Your Residence Permit: If you need to make any changes to your residence permit, such as updating your personal information or employment status, you can do so through the app.
  5. Paying Fees: You can pay the fees associated with your Residence Permit application or renewal through the app. This includes any visa fees, renewal fees, or other fees associated with your residency.
  6. Printing Your Residence Permit: Once your Residence Permit application has been approved, you can print your permit directly from the app.

Sponsorship Services:

The Sponsorship Services available on the Metrash 2 app include:

  1. Applying for a New Sponsorship: If you are a resident of Qatar and need to apply for a new sponsorship, you can do so through the Metrash 2 app. This includes submitting the necessary documents and paying the required fees.
  2. Renewing Your Sponsorship: Residents can also renew their sponsorship through the app. This allows you to extend your sponsorship and maintain your legal status as a resident.
  3. Changing Your Sponsorship: If you need to change your sponsorship information, such as transferring to a new sponsor or changing your job, you can do so through the app.
  4. Checking the Status of Your Sponsorship: You can check the status of your sponsorship application or renewal through the Metrash 2 app. This will help you stay updated on the progress of your application and whether any additional steps are required.
  5. Cancelling Your Sponsorship: If you need to cancel your sponsorship for any reason, you can do so through the app.
  6. Requesting a New RP: You can also request a new Residence Permit (RP) for yourself or for any of your sponsored dependents through the app.

Salary Certificate Services:

  1. Requesting a Salary Certificate: If you need to provide proof of your income, you can request a salary certificate through the Metrash 2 app. This includes submitting the necessary details and paying the required fees.
  2. Checking the Status of Your Request: You can check the status of your salary certificate request through the app. This will help you stay updated on the progress of your request and whether any additional steps are required.
  3. Printing Your Salary Certificate: Once your salary certificate has been approved, you can print it directly from the app.
  4. Requesting a Salary Certificate for Sponsored Dependents: You can also request salary certificates for your sponsored dependents through the app.

Read More Metrash 2 App Allows Extension of all Pre-entry Permit Visas

Exit Permit Services:

As per the current rules in Qatar, residents no longer require an exit permit to leave the country, and therefore, there is no option to renew an exit permit through the Metrash 2 app. The exit permit system was abolished in 2018.

However, residents may still need to obtain other necessary documents or approvals from their employer or sponsor before leaving the country. The Metrash 2 app may be used to apply for or manage other types of residency permits or documents, such as visa extensions or renewals, sponsorship changes, and other immigration-related services.

Passport Services:

The application provides a convenient way for users to renew their passports, update personal information, and track the status of their application.

To use Metrash2 for passport services, users need to have an active Qatari ID and a valid email address. They can then download the application from the App Store or Google Play and create an account. Once their account is set up, they can access the passport services section and submit their application online.

Metrash2 also provides a range of other services, such as visa services, traffic services, and residency services. Users can pay for these services using a credit or debit card, or through the Hukoomi government portal. Overall, Metrash2 is a convenient and efficient way for Qatari citizens and residents to access a range of government services from their mobile devices.

Passport Services for Qatari citizens and residents, which include:

  1. Applying for a New Passport: Qatari citizens can use the Metrash 2 app to apply for a new passport online. This includes submitting the necessary documents and paying the required fees.
  2. Renewing Your Passport: Qatari citizens can also renew their passports through the Metrash 2 app. This allows you to extend the validity of your passport without having to visit a passport office.
  3. Checking the Status of Your Passport Application: You can check the status of your passport application through the Metrash 2 app. This will help you stay updated on the progress of your application and whether any additional steps are required.
  4. Reporting a Lost or Stolen Passport: If your passport is lost or stolen, you can report it through the app. This will help you take the necessary steps to protect your identity and apply for a new passport.
  5. Updating Your Passport Information: You can also use the Metrash 2 app to update your passport information, such as your name, address, or other personal details.
  6. Printing Your Passport: Once your passport application has been approved, you can print your passport directly from the app.

Visa Services:

To use Metrash2 for visa services, users need to have an active Qatari ID and a valid email address. They can then download the application from the App Store or Google Play and create an account. Once their account is set up, they can access the visa services section and submit their application online.

The types of visas that can be applied for through Metrash2 include visit visas, tourist visas, and business visas. Users can also apply for residence permits for themselves and their family members through the application.

In addition to visa application services, Metrash2 also provides other government services, such as traffic services and residency services. Users can pay for these services using a credit or debit card, or through the Hukoomi government portal.

Metrash Services: This feature allows users to subscribe to the Metrash2 service, change their mobile number, and manage their Metrash2 account.

Traffic Services:

To use Metrash2 for traffic services, users need to have an active Qatari ID and a valid email address. They can then download the application from the App Store or Google Play and create an account. Once their account is set up, they can access the traffic services section and perform various tasks such as:

  1. Paying Traffic Violations: Users can view and pay their traffic fines through the application, as well as check their fine details and history.
  2. Renewing Driving License: Users can renew their driving license and check the status of their application through the application.
  3. Renewing Vehicle Registration: Users can renew their vehicle registration and check the status of their application through the application.
  4. Vehicle Ownership Transfer: Users can transfer vehicle ownership and apply for a new registration certificate through the application.

In addition to these services, Metrash2 also provides other government services, such as visa services and residency services. Users can pay for these services using a credit or debit card, or through the Hukoomi government portal.

E-Services:

The e-services available on Metrash2 include:

  1. Visa Services: Users can apply for different types of visas, including tourist visas, visit visas, and business visas, through the application.
  2. Residency Services: Users can apply for residence permits for themselves and their family members, as well as renew or cancel residency permits.
  3. Traffic Services: Users can access traffic-related services, such as paying traffic fines, renewing driving licenses, and renewing vehicle registrations, through the application.
  4. Exit and Entry Permits: Users can apply for exit and entry permits through the application.
  5. Criminal E-Services: Users can access a range of criminal e-services, such as reporting a crime or submitting a request for a criminal record check.
  6. Document Authentication: Users can authenticate documents, such as educational certificates or commercial documents, through the application.
  7. Health E-Services: Users can access health e-services, such as requesting a medical report or checking vaccination records.

In addition to these e-services, Metrash2 also provides other government services, such as paying fines, accessing news and updates from the Ministry of Interior, and more.

Inquiries:

Here are some of the types of inquiries that can be made through Metrash2:

  1. Visa Inquiries: Users can inquire about the status of their visa applications, as well as check the validity of their visas.
  2. Residency Inquiries: Users can inquire about the status of their residency permit applications, as well as check the validity of their residency permits.
  3. Traffic Inquiries: Users can inquire about traffic fines, as well as check the status of their driving license and vehicle registration.
  4. Exit and Entry Permits: Users can inquire about the status of their exit and entry permits.
  5. Criminal Inquiries: Users can inquire about criminal cases or submit inquiries related to criminal records.
  6. Document Inquiries: Users can inquire about the status of document authentication requests.

In addition to these inquiries, Metrash2 also provides other government services, such as visa services, residency services, traffic services, and more. Users can pay for these services using a credit or debit card, or through the Hukoomi government portal.

FAQs on Metrash2 App

here are some frequently asked questions (FAQ) about the Metrash2 mobile app:

  1. What is Metrash2? Metrash2 is a mobile application launched by the Ministry of Interior (MOI) of Qatar to provide online services related to immigration, traffic, residency, and other services to citizens, residents, and visitors of Qatar.
  2. Can I register for Metrash2 if I am a visitor to Qatar? No, Metrash2 registration is only available for citizens and residents of Qatar who have a valid Qatar ID and a registered mobile number with the service provider.
  3. How do I reset my Metrash2 PIN? To reset your Metrash2 PIN, you can click on the “Forgot PIN” option on the login screen of the app. You will receive an SMS with instructions to reset your PIN.
  4. What services can I access through Metrash2? You can access a range of services through Metrash2, including checking visa and RP status, paying traffic fines, renewing driving licenses and vehicle registrations, applying for residency permits, and more.
  5. Is Metrash2 available in other languages besides Arabic? Yes, Metrash2 is available in several languages, including English, French, Spanish, Malayalam, and Urdu. You can select your preferred language from the app settings.
  6. Is there a fee to use Metrash2? There is no fee to download or use the Metrash2 app. However, some services offered through the app may require a fee or payment, such as traffic fines or residency permit applications.
  7. Can I use Metrash2 on multiple devices? Yes, you can download and use Metrash2 on multiple devices. However, you can only log in to the app on one device at a time.
  8. How can I contact customer support for Metrash2? You can contact the MOI customer service center at 2342000 or send an email to info@moi.gov.qa for any issues or queries related to Metrash2.

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Written by Saleh wasim

Blogger who writes topics such as Employment, News, travel, sports, events and life in Gulf.

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